Privacy Policy

Last updated: January 1, 2025

Olyne Automation LLC (“Olyne AI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business name

  • Any information you submit through forms, demos, or booking pages

Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

Call & Message Data

If you interact with our AI voice or messaging systems, calls and messages may be recorded or logged for quality, training, and performance purposes.

2. How We Use Your Information

We use your information to:

  • Provide and operate our services

  • Set up and manage AI voice agents

  • Schedule calls and demos

  • Improve system performance and customer experience

  • Communicate with you regarding services or support

  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers (CRM platforms, hosting providers, telephony services)

  • Payment processors

  • Legal authorities if required by law

All third-party providers are required to maintain confidentiality and security.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Cookies & Tracking

We may use cookies, pixels, or analytics tools to:

  • Understand user behavior

  • Improve website performance

  • Track conversions

You may disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to your data

  • Request correction or deletion

  • Opt out of marketing communications

To exercise these rights, contact us at support@olyne.ai.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

9. Contact Us

If you have questions about this Privacy Policy, contact:

Olyne Automation LLC
Vancouver, WA
Email: support@olyne.ai